The Reserve builds a balance you can use toward services and products, with discounts in the categories listed on The Reserve page. Accrued credits do not expire. Review the current benefits and terms before enrolling. Medical programs, such as weight-management plans, have their own terms and inclusions on the current service menu.
FAQ
Frequently Asked
Questions
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Have questions about care at Altera Wellness in Temple Terrace, serving Tampa? We’ve got you covered. Browse our Frequently Asked Questions below for quick, clear answers about our services, medications, and care approach.
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Are medications included in the membership fee?
Inclusions depend on the program. The Reserve provides treatment credit and listed discounts; it should not be confused with a medication program. The current service menu identifies medication inclusions for medical programs. Confirm what is included in your specific plan before enrolling.
What happens during the initial consultation?
During your consultation, you’ll meet with an Altera Provider to discuss your medical history and health goals. Together, you’ll create a tailored treatment plan designed to address your unique needs.
Do I need to complete bloodwork before starting treatment?
Not every treatment requires bloodwork. Testing depends on the proposed treatment and your medical history. The current service menu specifies baseline testing for hormone therapy. Your clinician will explain which tests are needed and review the results with you.
Can I use insurance to cover my membership or medications?
Currently, Altera is a cash-pay practice and does not accept insurance.
How often will I meet with my Altera provider?
Follow-up timing depends on the treatment, your response and the monitoring it requires. Your Altera provider will recommend a plan and explain when concerns should prompt an earlier review.
Can I cancel my membership at any time?
For The Reserve, the current terms allow discontinuation after the initial three-month period. Accrued credits remain yours and are redeemable indefinitely. Review The Reserve terms; other recurring treatment programs may have different terms.
Who is eligible for weight loss medications like semaglutide or tirzepatide?
Eligibility depends on the specific medication, medical history, other medicines and weight-related health needs. A consultation determines whether treatment is appropriate and which testing is needed. See medical weight management for more detail.
Do you offer services for hormone optimization?
Yes. Altera offers hormone-therapy programs, including testosterone therapy and women’s hormone therapy. Treatment requires clinical assessment and appropriate testing. See the current service menu for the available programs and inclusions.
How quickly can I expect to see results?
Results vary by treatment. Some patients notice aesthetic improvements immediately, while medical wellness programs may take several weeks to show measurable change.
What happens if I have questions between visits?
Contact our team with scheduling or treatment questions between visits. Questions about symptoms, medication changes or treatment adjustments should be reviewed by the treating clinician.
Is everyone eligible for all treatments you offer?
No. Suitability depends on the specific procedure or medicine, the treatment area and your health history. Review current medicines, allergies and relevant conditions with the clinician; testing or additional screening may be needed. A diagnosis or medication should not be treated as a blanket exclusion from every service.
Where do your medications come from?
The product and dispensing pharmacy depend on the prescription. When a compounded medicine is prescribed, it is prepared by a state-licensed compounding pharmacy. Compounded drugs are not FDA-approved; FDA does not review their safety, effectiveness or quality before marketing. Ask for the exact product, dispensing pharmacy and patient instructions for your prescription.
Partner Pharmacy:
Strive Compounding Pharmacy
3906 Cragmont Drive
Tampa, FL 33619
Phone: (813) 644-7700
Fax: (813) 644-7067
Email: [email protected]
What states do you provide services in?
In-person care is provided at Altera Wellness in Temple Terrace, Florida, serving the Tampa area. Select medical programs and follow-ups are available virtually to patients in Florida and Massachusetts. Confirm availability of a specific virtual service before booking.
Treatment questions: NeoGen · Neurotoxins & fillers · BBL HEROic · Hydrafacial · Dermal fillers · SkinPen · PRP · Hair restoration · Head Spa · Weight management · NAD+ & IV therapy · Functional health.
